FAQs

What are the Student Accounts/Bursar's office hours?

Our business hours are Monday - Friday, 8:30 a.m. to 4:30 p.m.

SUNY Polytechnic Institute is closed on December 24-26; December 31, and January 1. Online payment options are available. Please plan accordingly.


When is my bill due?

Fall 2019 bills are due August 6, 2019. Spring 2020 bills are due January 8, 2020.

Course registrations and/or housing assignments are not guaranteed if payment or valid deferral is not received by the payment due date. 


Why do I have a credit balance on my bill?

A credit balance is the result of your aid/payments exceeding your tuition/fee charges. Please review the aid and payments to ensure they are correct and confirm that you do not need to submit payment. If you have a zero/negative balance you can confirm your charges online. If your aid is incorrect please contact the Financial Aid Office. If there are any other errors, please contact the Student Accounts/Bursar's Office.


When do classes start?

Classes for the Fall 2019 term begin on Monday, August 26, 2019. The Spring 2020 term starts on January 21, 2020.


When can I get my books?

The Utica bookstore is typically open from 9 am to 5 pm, Monday thru Friday, but will offer additional evening and weekend hours the first week of the semester. For additional information visit the Bookstore's website or email: sunyit@bkstr.com


When will the dorms be open?

To be determined - please contact the Residential Life office for more information: reslife@sunypoly.edu or call 315-792-7810


When can I get my parking decal?

You must go to the University Police Office to pick up your decal and affix it to your vehicle. This must be done each semester. Parking fees are automatically assessed to your account each semester. If you do not need parking, please complete a Parking Waiver Request form (pdf). Waivers cannot be accepted after the first week of classes.

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