ITS Help Desk

ITS Help Desk Supports:


Blackboard and Collaborate Help (Contact the Right Help Desk)


Open SUNY Help Desk
Phone: 1-844-OPENSUNY (673-6786), option 1 (toll free within the US); 1-518-320-1300 (direct)
Email:  OpenSUNYHelp@suny.edu
Ticket: Online (Footprints) ticket 


Information About: 
Institutional Purchases
Discounts on Personal Purchases
Software Available
Tutorials (step-by-step instructions)
FAQ

Login Self Help

Common Login Problems 
SITNet Username Lookup
Reset SITNet Password
 

Fall 2019 Hours

M - TH  8 am - 11 pm
 Friday   8 am - 10 pm
Saturday 10 am - 5 pm
Sunday 11 am - 8 pm
 

Winter Break 2019/2020 Hours
M - F  8 am - 4 pm
Closed 12/24/2019 - 1/2/2020

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